Privacy Policy
Last updated: October 2, 2026
Soft Thorn Prints LLC ("Soft Thorn Prints," "we," "us," or "our") respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit softthornprintsllc.com, contact us, request a custom project, or make a purchase.
Information We Collect
We may collect information you provide directly, including your name, email address, telephone number, shipping and billing details, order information, custom-project specifications, and messages sent through our forms or email.
When purchases are available, payment details will be handled by our payment processors. We do not directly store your full payment-card number.
We and our service providers may also collect technical information automatically, such as your IP address, browser and device type, pages viewed, referring pages, approximate location, and cookie or similar technology data.
How We Use Information
Provide products, quotes, custom-project services, customer support, and order updates.
Process and fulfill purchases, shipping, returns, and exchanges.
Operate, secure, troubleshoot, and improve the website.
Prevent fraud, enforce our policies, and comply with legal obligations.
Send marketing messages only when permitted; you may opt out at any time.
How We Share Information
We may share information with service providers that help us operate the business, including Squarespace, payment processors, shipping carriers, analytics providers, email services, and professional advisers. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer.
We do not sell or rent your personal information.
Cookies and Analytics
Our website may use essential cookies and similar technologies for site functionality, security, analytics, shopping-cart features, and preferences. You can manage cookies through your browser and any cookie controls displayed on the site. Disabling cookies may limit some features.
Data Retention and Security
We retain information only as long as reasonably necessary for the purposes described in this policy, including order records, customer service, tax, accounting, dispute, and legal requirements. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
Your Choices and Privacy Rights
You may ask to access, correct, or delete personal information we hold about you, subject to applicable law and recordkeeping obligations. You may also opt out of marketing communications. To make a request, email info@softthornprintsllc.com. We may need to verify your identity before completing a request.
Third-Party Services and Links
The site may link to third-party services, including social-media pages, Etsy, and payment or shipping providers. Their privacy practices are governed by their own policies, not this policy.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and delete it when appropriate.
Changes to This Policy
We may update this policy from time to time. The revised policy will be posted on this page with an updated date.
Contact Us
Soft Thorn Prints LLC
Sierra Vista, Arizona 85650
Email: info@softthornprintsllc.com
Phone: (520) 678-9770